We hope that your experience at LMC has been a positive one and that you are satisfied with the assistance you have received in and around the college. But if you do run into difficulties with any of the following areas note the procedures for addressing your concerns.

难度类型	步骤-一目了然*
有校园服务或办公室的	If your concern cannot be resolved by the person providing assistance to you, ask to speak with the immediate supervisor. If the issue is not resolved, contact the next level manager.
和指导员或辅导员一起	与辅导员或辅导员交谈，寻求解决方案。 If the issue remains unresolved, contact the department chair. If no mutually agreeable solution is reached, select this link or pick up a “学生投诉表格” from the 学生生活办公室, the 咨询中心 or the 欢迎中心. The form will be sent to the appropriate Dean or Vice President for determination of a solution. (You can locate a current list of Department Chairs and Deans under "部门目录" at the 教学办公室网页.)
和其他员工一起	和当事人谈谈，试图解决问题。 If this is unsuccessful, ask to speak with the immediate supervisor. If the issue is still unresolved, complete a "学生投诉表格" and submit to the 学生生活办公室, the 咨询中心 or the 欢迎中心. The form will be sent to the appropriate next level manager for determination of a solution.
和一个学生在一起	If you believe a student has violated the 学生行为准则, you may direct your complaint to the Dean of Student Success for review.
年级吸引力	No grade may be challenged or changed more than one year after the end of the session in 澳门威尼斯人网上赌场 the grade was assigned. 和给你打分的老师谈谈。 If the instructor is not open to changing the grade, speak with the Department Chair. If no agreement is reached, complete a “学生年级上诉表格” or visit the 学生生活办公室.
非法歧视或骚扰	If you believe you have been subject to unlawful discrimination or harassment, contact the Vice President of Student Services for information about the district board and college policies and the formal and informal complaint procedures.
有关残疾的查询/投诉	Concerns regarding access, treatment, or employment on the basis of disability should be directed to the Vice President of Student Services, Section 504/ADA Coordinator. Information will be provided based on district board and college policies, in addition to formal and informal complaint procedures.
你的学术状况/教育项目/个人问题	联系 the 咨询中心 to arrange to speak with a counselor if you have questions about your academic progress, your educational program plan, or if you would like to discuss personal difficulties that are affecting your progress in classes.
停车许可证/校园安全	The campus 警务处 can assist you with concerns regarding your campus safety, parking permits, or reports of loss or theft.

*For more information & additional copies of forms, refer to the “学生投诉/上诉程序” available on our website, or in the 学生生活办公室, the 欢迎中心, the 咨询中心 or in the Office of the Vice President of Student Services (room locations and 电话 numbers below).

大学电话：（925）439-2181

服务:	地点:	扩展
咨询中心	ss4 - 400	(925) 473 - 7449
咨询与学生支持学院院长杰弗里·本福德先生	ss4 - 414	(925) 473 - 7425
学生成功处主任，大卫·贝尔曼先生	ss4 - 406	(925) 473 - 7423
欢迎中心	ss3 - 320	(925) 473 - 7434
学生生活办公室	遗传算法	(925) 473 - 7554
学生服务部副主任504/ADA协调员Tanisha M.J. Maxwell博士	ss4 - 406	(925) 473 - 7421
警察服务	Cc1 - 132	(925) 473 - 7332

投诉程序通知(根据第600.9条国家授权(a)（1)，第668.43(b)条）

Most complaints, grievances or disciplinary matters should be resolved at the campus level. This is the quickest and most successful way of resolving issues involving a California Community College (CCC). You are obligated to work through the campus complaint process first before escalating issues to any of the following resources. 在校园层面无法解决的问题可能会出现：

• To the Accrediting Commission for Community and Junior Colleges (ACCJC) at http://www.accjc.org/complaint-process if your complaint is associated with the institution’s compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.
• To the CCC Chancellor’s Office by completing the Web form at https://www.cccco.edu/Complaint-Process-Notice if your complaint does not concern CCC’s compliance with academic program quality and accrediting standards.
• If your complaint involves unlawful discrimination, to the Chancellor’s Office Web site at https://www.cccco.edu/About-Us/Chancellors-Office/Divisions/General-Counsel/Programs/College-District-Discrimination-Appeals Nothing in this disclosure should be construed to limit any right that you may have to take civil or criminal legal action to resolve your complaints.